GigaComm is not reselling NBN services but offers a unique network that combines optical fibre and fixed wireless technology for reliable, ultra-fast internet. The network is designed for greater reliability and lower latency, distinguishing it from other ISPs in Australia.

GigaComm provides ultra-fast internet speeds ranging from 200-1000Mbps for downloads and 50-100Mbps for uploads, ensuring seamless streaming, browsing, and connectivity.

The signup process is straightforward. First, select a residential or business plan and confirm your plan details. Next, schedule an installation time, and our installation team will visit to activate your service.

GigaComm offers Australian-based customer service with a friendly support team that understands the technology, ensuring any queries are resolved quickly and efficiently.

Just confirm your plan and billing details and we will contact you to arrange an installation and connect your service, typically within two weeks.

GigaComm offers various payment options, including direct debit to a Visa card, Mastercard, or bank account. Monthly fees are debited 14 days from the invoice date, with the first invoice including installation fees, part-period fees, and the next period's fees.

If you decide to cancel your plan, please provide us with 30-days notice. If you are on a contract, the maximum early termination fee is $250. There is no early termination fee on month-to-month plans.