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By July 2021 Xplor was looking to open their new flagship Southern Hemisphere office in Melbourne. An entire floor of a new development which required a complete fit-out that catered to a number of different businesses within the group.
Despite numerous assurances that the required telecommunication services could be installed on schedule and budget, it became clear, close to the opening date, that the incumbent supplier couldn’t meet the agreed install date within the agreed budget. For a software service and payment business connecting millions of people everyday it created a significant problem that Xplor needed to urgently solve.